Colorado Valley Telephone Cooperative

 

 
Understanding Your Monthly Billing Statement

Basic Local Service - a basic monthly charge for the dial tone that enables you to make and receive calls and allows you to be listed in the telephone directory and receive a copy of the directory.

FCC Access Charge - a charge mandated by the federal government of $6.50 for residential and single line businesses, and $9.20 for multi-line businesses to reduce long distance rates, ensure that all Americans have affordable access to telephone services and to restructure various interstate charges to facilitate the development of increased competition for local telephone service.

9-1-1 Fee - a charge in the amount of $0.50 that funds 9-1-1 emergency services such as fire and rescue.

Texas Universal Service - a state mandated charge that is a percentage of your intrastate telecommunications services receipts that allows affordable service to high-cost rural customers, funds the Relay Texas and Specialized Telecommunications Assistance program for the hearing-disabled and funds telecommunications services discounts to low income customers.

Federal Universal Service Surcharge - The Federal Universal Service Charge (FUSC) is a charge prescribed by the Federal Communications Commission.  This charge is designed to bring affordable basic local telephone service rates to all Americans, including schools, libraries and rural health care providers.  The FUSC charge is $0.74 per line for both residential and single line businesses and $1.05 per line for multi-line businesses.

Equalization Surcharge - a state mandated charge that is a percentage of your intrastate long distance calls to finance the provision of 9-1-1 emergency telephone service and Poison Control Center assistance.

If you have any questions about your telephone bill, please contact our Billing Department at 979.242.5911 or 800.242.5911. 

 

Home I Mission I HistorySubsidiaries I Board I Executive Staff I Employee Sponsored Charities I Sales & Services I Calling Features

4915 S. US Hwy 77 - P.O. Box 130
La Grange, Texas 78945
979-242-5911 or 1-800-242-5911