Colorado Valley Internet -
Web Hosting Support
How To Check Your Website Visitor Statistics
And Manage Log Files
Web Stats is a web server log file analysis program. It produces usage statistics from your website's server logs. For Web Stats to work properly you must have Activity Logging enabled.
To verify Activity Logging is enabled login to your online control panel and click “Statistics” and select “Log Manager”. If you see a button on the right that states "Disable Activity Logs" this means logging IS enabled. If you see a button that states "Enable Activity Logs" you must press that button to start the traffic logging process.
Web Stats keeps its statistics for only 12 months. To keep your statistics for a longer period of time you have two options:
Web Stats uses Webalizer Version 2.01 server log analysis program.
The easiest way to view your traffic statistics is to visit the web address of http://www.yourdomain.com/stats. You can save this web address in your browser's Favorites or Bookmarks.
You can also view your websites statistics is within your online control panel by clicking on "Statistics" and "Web Stats" and press the "Display Report" button.
The various statistics that Web Stats generates are described below:
Hits
Any request made to the server which is logged is considered a "hit". The requests can be for any resource: HTML pages, graphic images, audio files, cgi scripts, etc. Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period.
Hits by response code
After a client makes a request to the server, the server returns a response code (status code). The Response code shows the result of the request. "Hits by response code" represents the total number of requests that received the same specified status code. Some common response codes are:
200 OK
302 Found
304 Not Modified
400 Bad Request
401 Unauthorized
403 Forbidden
404 Not found
500 Server errorFiles
Some requests made to the server require that the server responds to the requesting client. This type of request is considered a "file" and the file total is incremented. The relationship between "hits" and "files" may be thought of as "incoming requests" and "outgoing responses".
Pages
Any HTML document, or process that generates an HTML document, is considered a page. This does not include graphic images, audio clips, etc. This number represents only the number of "pages" requested. What actually constitutes a "page" is determined by file extension (.html or .htm). This is a better indicator of traffic flow that a "hit".
Agents
A user agent is a web browser. The User Agent statistic details the type and version of the browsers used to view the domain.
Sites
Each request made to the server comes from a unique site, which can be referenced by a name or an IP address. The site's number shows how many unique IP addresses made requests to the server during the reporting period.
Visits
Whenever a request is made to the server from a given IP address, the amount of time since a previous request by the address is calculated. If the time difference is greater than a pre-configured "visit timeout" value (or has never made a request before), it is considered a "new visit". This total is incremented both for the site, and the IP address. The time-out value is 30 minutes.
KBytes
The KBytes (kilobytes) value shows the amount of data, in KB that was sent out by the server during the specified reporting period. This value is generated directly from the log file, so it is up to the web server to produce accurate numbers in the logs. In general, this should be a fairly accurate representation of the amount of outgoing traffic.
Search String
These are the "keywords" used by visitors in search engines to find your website.
The "Report settings" options are described in
detail below:
Time periods
The yearly (index) report shows statistics
for a 12-month period, and links for each month. The monthly report has
detailed statistics for that month, with additional links to any URL's and
referrers found.
Top Entry and Exit Pages
The Top Entry and Exit Pages give a rough estimate of what URL is used to enter your site, and what the last pages viewed are. Because of limitations in the HTTP protocol, log rotations, etc. this number should be considered a good "rough guess" of the actual numbers. It will give a good indication of the overall trend where users come into, and exit your site.
Entry - This option specifies the number of entries to display in the "Top Entry Pages" table. To disable the table, use a value of zero (0).
Exit - This option specifies the number of entries to display in the
"Top Exit Pages" table. To disable the table, use a value of zero (0).
Agents
This option specifies the number of entries
to display in the "Top User Agents" table. To disable the table, use a value
of zero (0).
Countries
This option specifies the number of entries
to display in the "Top Countries" table. To disable the table, use a value of
zero (0).
Top Referrers and All Referrers
The Top Referrers option specifies the number of entries to display in the "Top Referrers" table of sites that have referred people to your website. To disable the option, enter a value of zero (0).
The All Referrers option will display a report of all referrers to a site in a separate HTML page. By default, the All Referrers option will be off. The option can be enabled by changing its setting to "on."
It should be noted that in order for the All
Referrers report to be generated, the number set in the Top Referrers option
must be less than the website's actual number of referrers. If there are less
than 5 referrers in total, the All Referrers report cannot be generated.
Sites
This option specifies the number of entries to display in the "Top Sites" table. To disable the table, use a value of zero (0).
URLs
This option specifies the number of entries to display in the "Top URLs" table. To disable the table, use a value of zero (0).
** Log files take up your allotted amount of web space.
You will receive an automated warning messages at 80%, 90% and 100% storage capacity for your hosting package. If you have received a warning message please read below...
To access the Log Manager function, select “Statistics” from the main menu, and select “Log Manager” from the Statistics menu.
The Log Manager allows you to obtain raw server logs that include all activity for your website. If you do not view your website traffic stats you can completely disable Activity Logs to conserve storage space.
To disable Activity Logs simply click the button that states "Disable Activity Logs" after you enter Log Manager. Keep in mind that when you disabling Activity Logs your Web stats report will not function. You can go back and enable Activity Logs at any time.
Downloading your Activity Logs
To download and save one or more log files to your local machine, select the "Download selected logs" option from the "Options" tab and click the "Next" button. A "Save" dialog box will be displayed. Fill out the required options on the dialog box and click the "Save" button.
If you hold the CTRL key down while you click multiple server logs, the selected logs will be compressed in Zip format before being downloaded.
Since logs can be very large you will benefit from a high-speed Internet connection if you choose to download them before deleting them.
To delete your log file, highlight the log(s) and select the "Delete selected logs" option from the "Options" tab and click the "Next" button. The results of the operation will be displayed in a message window. Once deleted, the log cannot be recovered.
| We suggest that
you configure the server to automatically update your website statistics
daily and then rotate (zip or compress) your server logs. With this
setting your server logs shouldn't get large enough to trigger a storage
space warning. To do this login to your online control panel and click "Statistics" then "Web Stats". On the right side of the screen click the "User mode" drop-down menu and select "Advanced". Note the graphic on the right:
Once you have configured the server in this automatic update and log rotation mode you must view your stats using the web address of http://www.yourdomain.com/stats. In the future if you ever press the Update Report button in the control panel it will disable this automatic rotation and you will need to repeat the steps above. |
|
Web Hosting Support Information
Control Panel Access | Email Software Setup Instructions
Web-Based Email Access | Spam Filtering & Allow/Block Lists | Website Statistics
Questions or comments hostingsupport@cvtv.net