Colorado Valley Internet
DSL Setup Instructions For Windows 2000
 http://www.cvtv.net

Our server automatically configures your DSL connect settings.  All you have to do is configure your computer to "Obtain an IP address automatically" and "Obtain DNS server addresses automatically". To do this follow the instructions below for Windows 2000.

A.) Click Start

B.) Choose Settings

C.) Click Control Panel

 

In the Control Panel double-click the Network and Dial-up Connections icon 

Double-click the icon corresponding to your network card "Local Area Connection"

Double-click "Internet Protocol (TCP/IP)"

 

Place the radial buttons next to:

"Obtain and IP address automatically"

and

"Obtain DNS server addresses automatically"

 

Press all OK buttons for the settings to take affect.  You should now be able to surf the web.

Additional Setup Information:

If you have migrated from a dial-up connection to DSL you may need adjust a setting in Internet Explorer so that your computer will not attempt to dial a connection.  To do this:

  1. Start Internet Explorer

  2. Click Tools and choose Internet Options

  3. Press the Connections tab at the top

  4. In the middle of the Connections screen place the radial button next to "Never dial a connection".

  5. Press Apply and OK.

DSL Troubleshooting Procedure

If your DSL Internet access is not working properly and you are receiving "Page cannot be displayed" messages in Internet Explorer or errors while checking email do the following:

  1. Turn off your DSL modem (you may have to unplug the power source). Wait a few seconds and then turn the modem on.

    You will need to wait for the modem to fully synchronize with our equipment. You should have a steady Ready or Synch light when the modem connects.  If the Ready or Synch light continues to blink after 10 minutes please notify our main office at (800) 242-5915 as there is a problem with the telephone circuit.  If the modem properly synchronizes and you cannot surf the web proceed to step 2.

  2. If you have a router connected to the DSL modem you will need to power-cycle the router (again you may have to unplug its power source).  If you do not have a router and/or are still unable to surf the web proceed to step 3.

  3. Re-start your computer.  If you still are unable to surf the web or send/receive email please contact our main office at (800) 247-8885.